IT Career Guide

Don't Get Trapped in Help Desk

Don’t get trapped in IT Helpdesk Hell

There are multiple ways to get into IT  but the most common way that people know about is to start in a Helpdesk position . This is the easiest way to get into IT but going that route comes with some limitations. Watch this video to know more about how to not get trapped in a Helpdesk Hell! 

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Silvana Zapanta

Sil brings a wealth of experience to her writing and editing projects. After nearly a decade guiding college students in research and communication, she shifted her focus to freelance writing and editing. Her passion for education continues through volunteer work, where she empowers others by teaching research and writing skills.

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